Services at a Glance

Call Center

  1. Welcome Calls (New user)
  2. Retention Campaign
  3. Thank-you Calls (Loyalty Campaign)
  4. Complaint Handling
  5. Customer Win-Back
  6. Call Center Training
  7. Customer Surveys
  8. Tele-marketing Programs

Credit Management

  1. Collection Management
  2. Tele Collections
  3. Credit Card Activations
  4. 90+ Days Collections
  5. 120+ Days Collections
  6. Bad Debt Collections

Back Office Operations

  1. Data Entry Services
  2. Scanning and Imaging
  3. Activation Service
  4. Subscriptions Services
  5. Written Communications
  6. Customer Relationship Mgt.
  7. Mystery Shopping

 

Finance & Accounting Services

  1. Revenue/ Receivable Management
  2. Accounts Payable Management
  3. Financial Planning & Audits
  4. Fixed Assets Accounting
  5. Inventory Accounting
  6. Account Reconciliations (Bank, Cash, Sub-ledger)
  7. Closing & Reporting
  8. Treasury & Tax Services
Marketing and Communications Services

  1. Corporate Branding
  2. Logo Development
  3. Develop Campaigns
  4. Online Marketing
  5. Website Design
  6. Website Redesign
  7. Press Advertisement
  8. Corporate Banners

 

HR and Admin Services

  1. Recruiting Service
  2. Payroll service
  3. Human Resource Information System Management
  4. Compensation & Benefit Management
  5. Employee Training
  6. Policy and Legal Compliance
  7. Administrative Support
Regulatory and Govt. Support Services

  1. Reg. of Joint Stock Companies
  2. Board of Investment & Bangladesh Bank
  3. National Board of Revenue
  4. Other Govt. Agencies in Bangladesh